Who we are
Our website address is: https://www.gen218findspouse.com
Personal Information Protection Policy
GEN218 Find Spouse (the “Company,” “GEN218,” “us,” “we,” or “our”)
Purpose of Personal Information Protection Policy
This Policy aims to inform you about the personal information we collect, how we use and disclose it, and the choices you have regarding our use of this information. It applies to the personal information protection practices on our website and other interactions with you, such as email or phone communication.
Alberta Personal Information Protection Act
The Personal Information Protection Act sets rules for Alberta businesses in the collection, use, and disclosure of personal information both inside and outside of Alberta. The Act requires us to protect and secure your personal information against unauthorized use or disclosure.
What Personal Information Do We Collect?
We collect personal information when you become a client or order products and services (the “Products and Services”) on our website or through other means. This information may include:
Name
Email address
Mailing address
Phone number
Credit card information
Automatically collected technical details (e.g., IP address, browser type, domain names, access times)
The information gathered is necessary for the Company’s essential operations and activities.
What Do We Use Your Personal Information For?
Your personal information may be used for the following purposes:
Verifying your identity (e.g., name, address, phone number, birth date)
Opening and managing your account
Determining the suitability of our services for you
Matching you with potential partners
Providing a summary profile to others for matchmaking purposes
Delivering requested Products and Services
Personalizing your experience on our website
Improving our website and services based on your feedback
Processing transactions
Sending periodic emails related to your orders and services.
Consent
We will obtain your consent to collect, use, or disclose your personal information, except in cases where the law permits or requires us to do so without consent.
Consent can be provided verbally, in writing, or electronically, or implied where the purpose for collecting your information is obvious, and you voluntarily provide it. You may withdraw consent at any time, except where the personal information is necessary for us to fulfill a legal obligation.
In certain limited circumstances, we may collect, use, or disclose personal information without your knowledge or consent, such as:
When required by law
In emergencies threatening life, health, or security
When personal information is publicly available
To seek legal advice
To prevent fraud
To investigate legal breaches
Using and Disclosing Personal Information
We will only use or disclose your personal information as necessary to fulfill the purposes identified during its collection or for a related purpose, such as:
Conducting customer surveys
Contacting you about new products and services that may interest you
We do not sell, trade, or transfer your personal information to third parties unless required for program administration or by partners with whom we cooperate. Trusted third-party vendors who assist us in operating our business are required to keep your information confidential.
How Do We Protect Your Personal Information?
We implement various security measures to maintain the safety of your personal information, including the use of secure servers. Sensitive information, such as credit card details, is encrypted using SSL technology and stored only in databases accessible by authorized personnel.
Cookies
Yes, we use cookies to improve your experience on our website. Cookies help us remember items in your shopping cart, save preferences for future visits, track site interactions, and analyze website traffic.
Third-Party Links
Our website may contain links to third-party sites that have their own privacy policies. We are not responsible for the practices or content of these external sites.
How Long Do We Retain Information?
We retain personal information only for the time necessary to fulfill the purposes for which it was collected.
Access to Your Personal Information
You may request access to your personal information under our control. Requests must be made in writing to our Privacy Officer, specifying the details of the information sought. We will provide access within 30 business days, or notify you if additional time is needed.
Correction of Personal Information
If you believe any personal information we hold about you is incorrect, you may request corrections. We will make the necessary corrections within 30 business days, or notify you if more time is needed.
Terms and Conditions of Use
Please refer to our Terms and Conditions of Use section for more details on the use of our website and limitations of liability.
Your Consent
By using our website or purchasing Products and Services, you consent to the practices described in this Policy.
Changes to the Policy
If we update this Policy, we will post the changes on our website.